Returns Policy
Thank you for choosing Rise Up Fit for your active lifestyle needs. We are committed to providing you with high-quality gym wear that enhances your fitness journey. In the event that you need to make a return or exchange, please read our return policy below.
We accept returns and exchanges within 30 days from the date of purchase.
To be eligible for a return or exchange, the clothes must be unworn, unwashed, and in its original condition with all tags attached.
Return Shipping:
Contact our customer service team at info@riseupfit.co.uk to request a Return form. Clearly state the reason for the return or exchange in your email and provide your order number. Once you receive the return form, securely package the clothes with the original packing slip
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds and Exchanges:
Refunds will be issued once the returned clothes are received, inspected, and deemed eligible for a refund. Exchanges will be processed promptly after receiving the returned item, subject to availability. Refunds will be processed to the original payment method used for the purchase.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted then contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Size Exchange:
If you need to exchange an item for a different size, contact our customer service team, and we will assist you in the exchange process. Size exchanges are subject to availability.
Damaged or Defective Items:
If you receive damaged or defective clothes, please contact us immediately at info@riseupfit.co.uk with photos of the issue. We will provide instructions for returning or exchanging damaged or defective items.
Contact Information:
For any questions or concerns regarding our clothes return policy, please contact our customer service team at info@riseupfit.co.uk.
Rise Up Fit reserves the right to update or modify this return policy at any time without prior notice. Please refer to our website for the most current version of our return policy. Thank you for choosing Rise Up Fit; we appreciate your commitment to fitness and our brand.